Return Management
Refund Policy
REFUNDS AND EXCHANGES
RETURN POLICY
It is within 14 days from the arrival/receipt of the order that you have the option to cancel the purchase.
Only for returning unworn, unwashed products with tags there is a possibility.
The product with our return form (in the next point you can find the format) it is necessary to return the 1025. Budapest, Zöldmáli léjtő 10. address. You can do this with a courier in person. The cost of the return is borne by the buyer.
If you return the product from outside the EU, it will be returned it must also include the original invoice.
After you return the package and return confirmed, we will process the refund using the original payment method up within 5-7 working days. There may be periods when a refunds can take up to 10 days, so be patient in advance we want to ask!
If you have any questions about returns, ask contact us at [email protected]
If you are returning the product from outside the EU, then a return must include the original invoice and return form. In other cases, it is not necessary.
RETURN FORM
How to fill out the return form correctly:
- Fill in your delivery address and contact details
- Enter the original order number
- Enter the products you want to return, refer to the original invoice
- Add the value of the returned items. Please make sure to to add the correct value (always to the original invoice refer to). If you arrive from outside the EU and you do not enter the correct value, please note that the package does not can enter duty- and tax-free. BORLAISARA CLOTHING is not responsible for paying these costs.
Swimwear and body:
We cannot exchange these products for hygiene reasons.
